This is a support software that allows you to view and guide other devices remotely. This is also the technical software that Manh An Service often uses to support and guide customers to use the phone.
What are the benefits of Teamviewer on the phone?
If you are someone who needs help:
- You can share your phone screen with the tech.
- The technician can see if the operation you did is correct or not.
- Instruction in courses or website manuals.
If you need help for someone else:
- Connect to see if the customer’s screen is correct or not.
- Detailed instructions for customers to operate on the phone.
- Direct support is available for remote customers.
Using Teamviewer on your phone is easy, highly secure, lightweight and if you don’t want to connect anymore, just exit the software.
Instructions for using Teamviewer on the phone for people who need support.
First you download the Teamviewer quicksupport software and install it on your phone. You can go to CHplay or Appstore to download for free.
After successful installation. You proceed to open the Teamviewer quicksupport software
Swipe left to skip intro
After opening the application Teamviewer quicksupport up. The application will request permission to display on other applications. You Turn it on according to the instructions.
Wait about 5 seconds – Teamviewer quicksupport app will show your ID . You copy this ID code or share it with the technician who is supporting you.
The technician will proceed to connect with you. You press Allow so that the technician can connect to support you .
On completion of the tutorial or support. You only need to exit the software are all connection will stop .
Instructions for using Teamviewer on the phone to support others.
If you want guidance and support for customers.
First you download the TeamViewer for Remote Control software and install it on your phone. You can go to CHplay or Appstore to download for free.
After downloading and installing successfully -> Click the Start button to proceed to use
You proceed to enter the partner ID which is the ID provided by the customer to request your support
Next, click on Remote Desktop to make the connection